{"id":10859,"date":"2025-08-16T14:00:41","date_gmt":"2025-08-16T14:00:41","guid":{"rendered":"http:\/\/www.alviahome.com\/?page_id=10859"},"modified":"2025-08-17T11:54:22","modified_gmt":"2025-08-17T11:54:22","slug":"garanti-belgesi-ve-sartlari","status":"publish","type":"page","link":"https:\/\/www.alviahome.com\/index.php\/garanti-belgesi-ve-sartlari\/","title":{"rendered":"Garanti Belgesi ve \u015eartlar\u0131"},"content":{"rendered":"

[vc_row css=”.vc_custom_1629811873442{margin-bottom: 80px !important;}” wd_z_index=”no” woodmart_css_id=”6124f49c368cf” responsive_spacing=”eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2MTI0ZjQ5YzM2OGNmIiwic2hvcnRjb2RlIjoidmNfcm93IiwiZGF0YSI6eyJ0YWJsZXQiOnt9LCJtb2JpbGUiOnsibWFyZ2luLWJvdHRvbSI6IjYwIn19fQ==” mobile_bg_img_hidden=”no” tablet_bg_img_hidden=”no” woodmart_parallax=”0″ woodmart_gradient_switch=”no” row_reverse_mobile=”0″ row_reverse_tablet=”0″ woodmart_disable_overflow=”0″][vc_column offset=”vc_col-lg-offset-2 vc_col-lg-8 vc_col-md-offset-2 vc_col-md-8 vc_col-sm-offset-0″ css=”.vc_custom_1499599304156{padding-top: 0px !important;}”]\n\t\t

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Garanti Belgesi ve \u015eartlar\u0131<\/h4>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\n\t\t\t\n\t\t<\/div>\n\t\t\n\t\t[vc_row_inner][vc_column_inner css=”.vc_custom_1494857398526{padding-top: 0px !important;}”]\t\t
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Garanti S\u00fcrecimiz<\/h2>\n
1. Garanti s\u00fcresi, mal\u0131n teslim tarihinden itibaren ba\u015flar ve 2 y\u0131ld\u0131r.<\/div>\n
2. Mal\u0131n b\u00fct\u00fcn par\u00e7alar\u0131 dahil olmak \u00fczere tamam\u0131 firmam\u0131z\u0131n garantisi kapsam\u0131ndad\u0131r.<\/div>\n
3. Mal\u0131n garanti s\u00fcresi i\u00e7inde ar\u0131zalanmas\u0131 durumunda, tamirde ge\u00e7en s\u00fcre garanti s\u00fcresine eklenir. Mal\u0131n tamir s\u00fcresi 20 i\u015f g\u00fcn\u00fcn\u00fc ge\u00e7emez. Bu s\u00fcre, mala ili\u015fkin ar\u0131zan\u0131n servis istasyonuna, servis istasyonunun olmamas\u0131 durumunda, mal\u0131n sat\u0131c\u0131s\u0131, bayii, acentesi, temsilcili\u011fi, ithalat\u00e7\u0131s\u0131 veya imalat\u00e7\u0131s\u0131 \u2013 \u00fcreticisinden birisine bildirim tarihinden itibaren ba\u015flar. T\u00fcketicinin ar\u0131za bildirimini; telefon, faks, e-posta, iadeli taahh\u00fctl\u00fc mektup veya benzeri bir yolla yapmas\u0131 m\u00fcmk\u00fcnd\u00fcr. Ancak, uyu\u015fmazl\u0131k halinde ispat y\u00fck\u00fcml\u00fcl\u00fc\u011f\u00fc t\u00fcketiciye aittir. Mal\u0131n garanti s\u00fcresi i\u00e7erisinde yetkili servis istasyonuna veya sat\u0131c\u0131ya tesliminden itibaren ar\u0131zas\u0131n\u0131n on i\u015f g\u00fcn\u00fc i\u00e7erisinde giderilememesi halinde, \u00fcretici veya ithalat\u00e7\u0131n\u0131n; mal\u0131n tamiri tamamlan\u0131ncaya kadar, benzer \u00f6zelliklere sahip ba\u015fka bir mal\u0131 t\u00fcketicinin kullan\u0131m\u0131na tahsis etmesi zorunludur.<\/div>\n
4. Garanti uygulamas\u0131 s\u0131ras\u0131nda de\u011fi\u015ftirilen mal\u0131n garanti s\u00fcresi, sat\u0131n al\u0131nan mal\u0131n kalan garanti s\u00fcresi ile s\u0131n\u0131rl\u0131d\u0131r.<\/div>\n
5. Mal\u0131n garanti s\u00fcresi i\u00e7erisinde gerek malzeme ve i\u015f\u00e7ilik, gerekse montaj hatalar\u0131ndan dolay\u0131 ar\u0131zalanmas\u0131 halinde, i\u015f\u00e7ilik masraf\u0131, de\u011fi\u015ftirilen par\u00e7a bedeli ya da ba\u015fka herhangi bir ad alt\u0131nda hi\u00e7bir \u00fccret talep etmeksizin tamiri yap\u0131lacakt\u0131r.<\/div>\n
6. T\u00fcketicinin se\u00e7imlik haklar\u0131; Mal\u0131n ay\u0131pl\u0131 oldu\u011funun anla\u015f\u0131lmas\u0131 durumunda t\u00fcketici;<\/div>\n<\/div>\n
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a) Sat\u0131lan\u0131 geri vermeye haz\u0131r oldu\u011funu bildirerek s\u00f6zle\u015fmeden d\u00f6nme,<\/div>\n<\/div>\n
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b) Sat\u0131lan\u0131 al\u0131koyup ay\u0131p oran\u0131nda sat\u0131\u015f bedelinden indirim isteme,<\/div>\n<\/div>\n
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c) A\u015f\u0131r\u0131 bir masraf gerektirmedi\u011fi takdirde, b\u00fct\u00fcn masraflar\u0131 sat\u0131c\u0131ya ait olmak \u00fczere sat\u0131lan\u0131n \u00fccretsiz onar\u0131lmas\u0131n\u0131 isteme,<\/div>\n<\/div>\n
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\u00e7) \u0130mk\u00e2n varsa, sat\u0131lan\u0131n ay\u0131ps\u0131z bir misli ile de\u011fi\u015ftirilmesini isteme, se\u00e7imlik haklar\u0131ndan birini kullanabilir. Sat\u0131c\u0131, t\u00fcketicinin tercih etti\u011fi bu talebi yerine getirmekle y\u00fck\u00fcml\u00fcd\u00fcr.<\/div>\n<\/div>\n<\/blockquote>\n
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7. T\u00fcketicinin, \u00fccretsiz onar\u0131m hakk\u0131n\u0131 kullanmas\u0131 halinde mal\u0131n;<\/div>\n<\/div>\n
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a) Garanti s\u00fcresi i\u00e7inde tekrar ar\u0131zalanmas\u0131,<\/div>\n<\/div>\n
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b) Tamiri i\u00e7in gereken azami s\u00fcrenin a\u015f\u0131lmas\u0131,<\/div>\n<\/div>\n
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c) Tamirinin m\u00fcmk\u00fcn olmad\u0131\u011f\u0131n\u0131n, yetkili servis istasyonu, sat\u0131c\u0131, \u00fcretici veya ithalat\u00e7\u0131 taraf\u0131ndan bir raporla belirlenmesi, durumlar\u0131nda; t\u00fcketici mal\u0131n bedel iadesini, ay\u0131p oran\u0131nda bedel indirimini veya imkan varsa mal\u0131n ay\u0131ps\u0131z misli ile de\u011fi\u015ftirilmesini sat\u0131c\u0131dan talep edebilir.<\/div>\n<\/div>\n<\/blockquote>\n
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8. T\u00fcketicinin \u00fcr\u00fcn\u00fc, Alvi Home Garanti Belgesi ve Kullanma K\u0131lavuzu\u2019ndaki hususlara ayk\u0131r\u0131 olarak kullanmas\u0131ndan kaynaklanan ar\u0131zalar hakk\u0131nda Garanti Belgesi Y\u00f6netmeli\u011finin 8 inci ve 9 uncu madde h\u00fck\u00fcmleri uygulanmaz.<\/div>\n
9. T\u00fcketici; Garanti Belgesi ile ilgili olarak \u00e7\u0131kabilecek sorunlar i\u00e7in G\u00fcmr\u00fck ve Ticaret Bakanl\u0131\u011f\u0131, T\u00fcketicinin Korunmas\u0131 ve Piyasa G\u00f6zetim Genel M\u00fcd\u00fcrl\u00fc\u011f\u00fc\u2019ne ba\u015fvurulabilir. Ayr\u0131ca sat\u0131c\u0131, \u00fcretici, bayii, acente ile ya\u015fanabilecek sorunlarda her t\u00fcrl\u00fc \u015fikayet ve itiraz konusu ba\u015fvurular T\u00fcketici Mahkemelerine ve T\u00fcketici Hakem heyetlerine yap\u0131labilir.<\/div>\n
10. Cayma hakk\u0131n\u0131n kullan\u0131lamad\u0131\u011f\u0131 haller mevcuttur. ALICI\u2019n\u0131n iste\u011fi veya a\u00e7\u0131k\u00e7a ki\u015fisel ihtiya\u00e7lar\u0131 do\u011frultusunda \u00fcretilen ve paketlerinden a\u00e7\u0131l\u0131p kurulumu yap\u0131lan iade edilmesi sa\u011fl\u0131k ve hijyen a\u00e7\u0131s\u0131ndan uygun olmayan \u00fcr\u00fcnler ile teslim edildikten sonra ba\u015fka \u00fcr\u00fcnlerle kar\u0131\u015fan ve ayr\u0131\u015ft\u0131r\u0131lmas\u0131 m\u00fcmk\u00fcn olmayan \u00fcr\u00fcnlerde, ifa edilen hizmetler veya t\u00fcketiciye teslim edilen ambalaj\u0131n\u0131n a\u00e7\u0131lm\u0131\u015f olan \u00fcr\u00fcnlerin iadesi Y\u00f6netmelik gere\u011fi m\u00fcmk\u00fcn de\u011fildir. Ayr\u0131ca Cayma Hakk\u0131 s\u00fcresi sona ermeden \u00f6nce, t\u00fcketicinin onay\u0131 ile ifas\u0131na ba\u015flanan hizmetlere ili\u015fkin cayma hakk\u0131n\u0131n kullan\u0131lmas\u0131 da Y\u00f6netmelik gere\u011fi m\u00fcmk\u00fcn de\u011fildir.<\/div>\n
Bu Garanti Belgesi ve Kullanma K\u0131lavuzu\u2019 nu \u00fcr\u00fcnlerinizi kullanmaya ba\u015flamadan evvel dikkatlice okuman\u0131z\u0131, burada yazan talimat ve \u00f6nerilere uyman\u0131z\u0131 \u00fcr\u00fcnleri kulland\u0131\u011f\u0131n\u0131z s\u00fcre boyunca faydalanmak \u00fczere saklaman\u0131z\u0131 \u00f6nemle tavsiye ederiz.
\nT\u00fcm mobilyalar, modeller i\u00e7in ge\u00e7erli garanti belgesi i\u00e7in\u00a0t\u0131klay\u0131n\u0131z.<\/a><\/div>\n<\/div>\n\t\t<\/div>\n\t\t[\/vc_column_inner][\/vc_row_inner][vc_separator color=”custom” css=”.vc_custom_1499600318751{margin-bottom: 30px !important;padding-top: 10px !important;}” accent_color=”rgba(10,10,10,0.12)”][vc_row_inner content_placement=”middle” css=”.vc_custom_1499600064550{padding-top: 0px !important;}”][vc_column_inner width=”1\/2″ css=”.vc_custom_1499599970647{margin-bottom: 20px !important;padding-top: 0px !important;}”]\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\n\t\t[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

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